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Cost-of-living pressures driving record Lifeline demand

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Under pressure: A person reaches out to Lifeline for help every 30 seconds and demand on its services is increasing.

One of Australia’s leading suicide prevention services says it is seeing record demand for its help and support, with a major driver being concerns over financial issues and homelessness.

Lifeline has revealed that data from its search engine shows there were more than 26,000 searches for assistance and support in January across Australia, the highest on record.

In addition, referral searches by Lifeline’s helpline counsellors, specifically relating to financial issues and homelessness, went up by 49 per cent between August 2022 and January 2023.

Lifeline Australia chief executive Colin Seery said it was important for anyone struggling to know that the organisation was available 24/7 to provide support.

“As well as telephone and digital support, Lifeline has 41 centres across Australia,” Mr Seery said.

“Some of these centres offer face-to-face crisis support and counselling, including financial counselling

“Many of these centres are reporting a significant increase in demand for financial support, including food distribution. We are seeing this happen right now, all across the country.”

Lifeline Australia chief research officer Anna Brooks said financial stressors were not confined to those who had a mortgage, with interest rate increases flowing through to generate higher rental costs and other economic pressures.

“Financial stress and uncertainty can contribute to mental ill health,” Dr Brooks said.

If anyone is feeling overwhelmed, they can phone Lifeline to speak with a crisis supporter on 13 11 14, text 0477 131 114 or chat to Lifeline online at www.lifeline.org.au — all services are available 24 hours a day, seven days a week.

To donate to Lifeline, visit www.lifeline.org.au/donate

Other support services include:

  • Beyond Blue www.beyondblue.org.au or 1300 22 4636.
  • Kids Helpline kidshelpline.com.au or 1800 55 1800.
  • Suicide Call Back Service www.suicidecallbackservice.org.au or 1300 659 467.